Account or Pre-Paid Card Issues
Pure Romance Pay offers over 40 step-by-step Frequently Asked Questions. Simply click here, log into your portal and browse these convenient topics. Make sure to check out the FAQs before calling our Pure Romance Pay Customer Service center as it could save you time and a phone call!
If you cannot find what you are looking for in the FAQs section of the portal, please know that Pure Romance Pay offers specialized Customer Service Agents that are ready to help! Anything from account setup, issues with the Pure Romance Pay portal and lost or stolen prepaid cards.
Pure Romance Pay Customer Service Contact Info:
- U.S.A. / Canada Toll Free: 1-877-546-8220
- Worldwide: 001-604-638-6657
Important: The Pure Romance Pay Customer Service team is not employed by the Pure Romance Corporate office. Pure Romance Pay Agents work for HyperWallet and are trained to only handle questions and/or issues regarding transactions within the Pure Romance Pay portal, and the Pure Romance Prepaid debit card.
Important: If you have questions directly related to commission or override amounts, please contact the Pure Romance Corporate office here.